crux

The open guide

How to open a restaurant in Singapore.

The 32-point operator’s checklist, in full, on this page. More than 3,000 F&B businesses closed in Singapore in 2024, the most in nearly twenty years. Of 2025’s closures, 63% had traded five years or less, and 82% of those young closures never once recorded a profit. Most of those endings trace back to decisions made before the doors opened: the lease, the licence sequence, the kitchen, the uncosted menu. This guide walks all of it, stage by stage, with every licence linked to its official source.

Written by Dominic Yu, an operator who has spent his career opening and running Singapore kitchens. No email needed to read it; a PDF version waits at the end if you want the take-away.

32
Checks
8
Stages
3 to 6
Months, lease to first service
01

Concept and business fundamentals

Everything downstream inherits this stage. A vague concept makes every later decision vague too.

Concept is defined beyond the food: service style, price point, target customer and occasion are all locked.
Every decision that follows (site, kitchen, hires, pricing) inherits the vagueness.
A realistic business plan exists, with P&L projections covering at least 12 months.
Without it, you discover your numbers in the bank statement instead of on paper.
Break-even revenue is calculated and stress-tested against a slow first 3 months.
Most shops open slower than the plan. A plan that only works at full speed is not a plan.
Capital covers not just the setup but 6 months of operating runway after opening.
Shops rarely die from one bad month. They die from opening with nothing left in the float.
02

Site and lease

The most expensive document you will sign. Read it as if you will need every exit in it.

Lease terms have been reviewed by a lawyer before signing, not after.
Once signed, every bad clause is your clause.
The permitted use clause covers your concept specifically, not just “F&B”.
The wrong use class means change-of-use approval, or a unit you cannot legally run.
Reinstatement obligations are understood and costed.
Returning the unit to original condition gets priced at the end, when your leverage and your cash are lowest.
Handover condition has been inspected and documented before works begin.
Damage nobody documented becomes damage you pay to reinstate.

From the floor

One early exit cost six figures. The termination clause required the remaining lease paid in full, at S$8,000-plus a month with well over a year left on the term. Read the exit clause as if you will use it.

03

Licences and regulatory

The sequence matters more than the paperwork. Every approval has a queue, and rent runs while you wait.

The SFA food shop licence timeline is factored into the opening schedule.
The licence sets your opening date. Rent does not wait for it.
The premises layout submitted to SFA matches the actual built layout.
A mismatch at inspection means rework and resubmission, with the rent still running.
NEA requirements for the grease trap, exhaust and waste are confirmed with the contractor before works start.
Retrofitting exhaust or piping after the build costs multiples of doing it in the right order.
Liquor licence requirements are confirmed if alcohol is on the menu.
Opening without it means opening without some of your best margins.

From the floor

Approval speed is mostly response speed. Experienced operators submit once, act on the reply, resubmit, done. See the morning email at 2pm and answer at 5pm, and the reply comes tomorrow. Every slow response is another day of rent.

The official sources

Every food handler needs the WSQ Food Safety Course Level 1 certificate, and an establishment with five or more food handlers must appoint at least one certified Food Hygiene Officer. Beyond that, these are the counters your opening runs through. Verify current requirements directly; they change.

04

Kitchen and equipment

The build you cannot cheaply redo.

The kitchen layout has been reviewed against your actual menu and service volume, not just aesthetics.
A kitchen that cannot do your menu at your volume is a renovation waiting to happen.
The equipment list is based on menu requirements, not a contractor's generic list.
You pay for machines that never get switched on, then queue at the one you are missing.
Maintenance and warranty terms are confirmed before equipment is paid for.
The first breakdown is when you find out what the warranty covers. Too late to negotiate.
Cold chain storage capacity matches projected stock levels.
Undersized chillers mean daily ordering and stock lost to spoilage.

From the floor

The grease trap is usually already in the unit. Build the kitchen around where it sits and the piping stays short. Fight its location and you pay for every extra metre.

05

Menu and costing

Where the margin is decided, dish by dish.

Every dish has been costed, with a confirmed food cost percentage.
Uncosted dishes get priced on feel. Some of them quietly sell at a loss.
Menu pricing accounts for GST, service charge and platform commissions where they apply.
A dish that works at menu price can lose money the moment it sells through a delivery platform.
Supplier agreements are in place before opening, not chased during opening week.
Chase suppliers in opening week and you pay list price for whatever turns up.
A contingency supplier exists for every critical ingredient.
One supplier's bad week takes your signature item off the menu.
06

Manpower

The roster, the passes and the payroll, ready before the first shift needs them.

Headcount is based on actual service requirements, not a rough guess.
Guessed headcount shows up as payroll bloat or a burnt-out team. Both cost you.
MOM work pass requirements are confirmed if hiring foreign staff.
A roster built on passes you cannot get is not a roster.
A training plan exists and has been run before opening day, not on it.
Skip it and your soft opening becomes staff training in front of paying guests.
Payroll and CPF are set up before the first pay cycle.
Late CPF draws penalties. A late first payday costs the team's trust.
07

Operations and systems

Decided before day one, or decided by whoever happens to be on shift.

The POS is selected, installed and staff-trained before the soft opening.
Learning the till during service turns every order into a queue.
SOPs exist for at least: opening, closing, service sequence and waste management.
Without them, your standard is whoever happens to be on shift.
The inventory tracking method is decided and in place from day one.
Variance you never measured is money you never knew you lost.
Cash handling and payment reconciliation are documented.
Discrepancies with no paper trail. The suspicion does more damage than the money.
08

Launch

You only open once.

The soft opening is planned with a controlled guest list, not a full public launch.
A soft launch lets the mistakes happen in private.
A 30-day post-opening review is scheduled before opening day.
If it is not in the calendar now, month one's lessons never get collected.
Someone is responsible for capturing feedback during the soft opening period.
Everyone hears the comments. Nobody writes them down.
An exit or pivot plan exists if the concept does not stabilise within 90 days.
Without a line drawn now, the decision gets made by the money running out.

How long it actually takes.

Lease to first service

Incorporate with ACRADays
Register the entity before anything is signed in its name. The fast part.
Concept and feasibility2 to 8 weeks
Your pace. The maths that decides whether the idea deserves a lease. Rushing this stage is how every later stage goes wrong.
Site search and lease1 to 3 months
The wildcard. Lawyer review, permitted use, URA change of use if the unit needs it. Commit nothing else until this closes.
Design, SCDF approval and fit-out6 to 12 weeks
Plans cleared with SCDF before works start, a Fire Safety Certificate after. The common overruns live here: layout rework, contractor delays, the exhaust that went in last.
SFA Food Shop LicenceAbout a week, sequenced right
SFA processes a complete application in around a week, but the built premises must match the submitted layout, and documents outstanding for two months void the application. Run it alongside the build, not after it.
Hire and train2 to 4 weeks
Overlaps the fit-out. Work passes confirmed with MOM before the roster depends on them, training run before opening day.
Soft opening1 to 2 weeks
A controlled guest list, so the mistakes happen in private, with the 30-day review already in the calendar.

From signed lease to first service, three to six months is a realistic run. The durations are typical runs from experience, not official processing standards; the licence figures are the official ones. General guidance, not legal or regulatory advice: verify current requirements directly with SFA, NEA, URA and MOM.

Now count your ticks.

Be honest

28 to 32

You are building it right.

The gaps left are small. Close them before more money moves.

20 to 27

A solid start with real blind spots.

Every unticked box is a bill with your name on it.

< 20

Stop before you sign anything else.

This is the moment advice is cheapest.

Every one of these is cheaper to fix on paper than on site. Crux works with founders to close these gaps before the money is committed: see what Crux does, or read the questions owners ask.

The take-away

Take the PDF version with you.

Everything above, as a tickable checklist for the site visit and the contractor meeting. Free. One email, no drip campaign.

One email, just the resource. Privacy policy

Want the gaps closed for you, not just named? See what Crux does.